Welcome Host

Service Description

Our Welcome Host service is designed to make every arrival feel personal, effortless, and beautifully managed. Whether you’re hosting guests, coordinating a rental, or preparing your second home for a special stay, our professional hosts provide a seamless first impression—offering local insight, on-site assistance, and a sense of genuine hospitality. We act as your trusted presence on the ground, greeting guests with warmth and professionalism, walking them through the home, answering questions, and ensuring everything is in place. From last-minute details to thoughtful extras, we make sure the experience feels welcoming, organised, and aligned with your standards. Ideal for second-home owners, holiday rentals, event hosts, or retreat organisers, our Welcome Hosts are here to represent you when you can’t be there yourself—ensuring that your space is not only ready, but that your guests feel instantly at ease. What we offer under Welcome Host Services: In-person guest welcome – Warm, professional greeting upon arrival at the property Property walk-through – Guided orientation of key features, systems, and amenities Check-in coordination – Timing, access, and communication managed for smooth arrivals Guest support during arrival window – Available on-site to answer questions or resolve small issues House guide introduction – Personal explanation of welcome packs, manuals, or house rules Local recommendations – Dining, beaches, activities, and insider suggestions tailored to guests Welcome set-up verification – Ensuring the home is styled, clean, and prepared to your specifications Language support – Bilingual hosts available for international guests when requested Last-minute additions – Flowers, chilled drinks, or any requested extras in place before arrival Check-out or farewell hosting – Warm goodbyes and walk-throughs at the end of a stay Retreat or event guest hosting – Welcoming each attendee personally with calm, clear communication VIP arrivals – Elevated touches and extra attention for high-profile or first-time guests Coordination with cleaning/maintenance teams – Ensuring all is complete prior to guest arrival On-call follow-up – Optional post-arrival support or check-in message coordination Custom hosting scripts – Tailored welcome flow based on your brand or personal preferences